“When you’re running away from an emergency, first responders are the ones running toward it.” – Bill Bierbaum, Former Director of Certificate Programs, Florida Public Safety Institute

What makes a hero? Is it a person’s strength, kindness, bravery, perseverance or the size of their heart?  Every day our first responders work to make our communities stronger and safer. They do so quietly, in the way they serve their community and the strength they show. Being a hero isn’t about the uniform you wear or how strong you are; it’s about having a heart to serve people. First responders are special people—they share many qualities that really make them shine as real heroes answering the call every day, serve and keep our community safe.